Inviting Your Team Members

To invite team members to your Wazzn account, follow the steps below:

1. Go to Settings

From the Wazzn dashboard, click on the Settings icon in the top right corner.

2. Select Team Management

In the settings menu, choose Team Management to manage your team.

3. Add a New Team Member

You’ll see a form to Add New Team Member. Enter their email address and select the appropriate role for them:

• Admin: This role has full access to all features and settings in the platform.

• Manager: This role has access to all features, except for settings.

• Agent: This role can only access and respond to messages assigned to them.

4. Actions :

1. Change Role

When you add a team member, you can change their role at any time by clicking on Change Role in the team management section.

2. Remove a Member

If you wish to remove a member, they won’t be permanently deleted but will be suspended. This allows you to retain their history and reassign messages to others if needed.

5. Account Requirement

The person you invite must have an account on Wazzn to join the team. If they don’t have one, they’ll be prompted to create an account when invited.

6. Send Invitation

After entering the email and selecting the role, click Send Invitation to invite them to your team.

📌 You can learn more about where to use team members here.