Refund Policy
Last updated: November 19, 2023
1. Refund Eligibility
We offer a 14-day money-back guarantee for all our subscription plans. If you're not satisfied with our service, you can request a full refund within 14 days of your initial purchase.
2. Refund Process
To request a refund, please contact our support team at contact@wazzn.com with your account details and reason for the refund. We aim to process all refund requests within 5-7 business days.
3. Non-Refundable Items
The following are not eligible for refunds:
- Partial months of service
- Service fees for already used features
- Add-on services or custom development work
4. Payment Method
Refunds will be processed to the original payment method used for the purchase. Processing times may vary depending on your payment provider.
5. Cancellation Policy
You may cancel your subscription at any time. After cancellation, you will continue to have access to the service until the end of your current billing period. No partial refunds are provided for unused periods of service after the 14-day money-back guarantee period.
6. Contact Us
If you have any questions about our Refund Policy, please contact us at contact@wazzn.com.