Privacy Policy
Last updated: November 19, 2023
1. Introduction
Welcome to Wazzn. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website and services for managing customer interactions via WhatsApp.
2. Information We Collect
We collect personal information that you provide to us, such as your name, email address, business details, and any other information you choose to give us when using our services or contacting us. We also collect data related to your customers' interactions, including abandoned cart information and conversation history.
3. How We Use Your Information
We use your information to provide, improve, and personalize our services, including managing WhatsApp communications, analyzing abandoned cart data, generating insights on lost revenue, and facilitating customer conversations. We also use this information to communicate with you and comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We may share your information with service providers, business partners, or as required by law.
5. Your Rights and Choices
You have the right to access, correct, or delete your personal information. You can also opt out of certain data collection and use.
6. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@wazzn.com.