General questions
A section providing answers to frequently asked questions about Wazzn, helping users understand features, integrations, troubleshooting, and general usage.
Wazzn FAQ
Welcome to the Wazzn Frequently Asked Questions (FAQ). Here you'll find answers to common questions about using Wazzn.
General
What is Wazzn?
Wazzn is a WhatsApp marketing automation platform for e-commerce and customer engagement.
Integrations
How do I connect my store to Wazzn?
You can integrate your e-commerce store with Wazzn by following the setup instructions in your account dashboard.
WhatsApp Business
How do I set up WhatsApp Business with Wazzn?
Follow the step-by-step guide provided during onboarding to connect your WhatsApp Business account.
How do I manage WhatsApp templates?
Templates can be managed directly from your Wazzn dashboard.
Team & Roles
How do I manage team members?
You can add, view, and remove team members from the team management section in your account settings.
Orders & Audiences
How do I fetch orders?
Order data is available in your Wazzn dashboard once your store is connected.
How do I import audiences?
Audience import tools are accessible from the marketing section in your dashboard.
Troubleshooting
I get 'Unauthorized' errors. What should I do?
Make sure you are logged in and your session is active. If issues persist, contact support.
How do I refresh my integration tokens?
You can refresh tokens from the integrations section in your account settings.
More Help
For more guides and articles, visit the Help Center in your Wazzn dashboard.